Please check these questions before emailing or calling us. Our time is extremely precious in caring for the animals here so we may not be able to respond to queries which are already answered here.

I need to rehome/want to adopt a cat/dog/rabbit/reptile. Can you help?

No, I'm afraid not. We are currently exclusively a small rodent rescue which means the animals we can take in or have looking for homes are limited to rats, mice, hamsters, gerbils, chinchillas and degus. For any other animal please have a look at the links page for ideas of other rescues who might be able to help.

I need to rehome my small rodent. Can you please help?

This will depend on what space we have available. At some points we may have a waiting list of animals waiting to come in but we will help whereever we can and as soon as we possibly can. If you would like us to take in your pet then you need to complete the form on the surrenders page.

I want to adopt an animal. Is *insert animal name* still available/do you have any *animal type*?

The listings of animals needing homes are kept pretty up to date so chances are if they're still listed on the website, they're still available and if we don't have any of a particular animal on the site then we probably don't have any. In this instance please complete the relevant application form on the listings page. If there is no page or form for a species then it's a species which we do not have facilities for at this time. Please have a look on the links page for details of another rescue who might be able to help.

Do you have any jobs/volunteer opportunities/work experience placements?

No, I'm afraid not. STAR is a small home run rescue, we have no funds to pay staff. And as it is run from our home we're unable to accept any offers of help with the animals here currently.

Where are you based?

STAR is located in Wallington, Surrey, SM6. This is between Sutton and Croydon on the South London/Surrey border.

I have found an injured wild bird or animal or have a problem with pest wildlife. Can you help?

We do not have facilities to care for wild animals at the moment but there are several wildlife care facilities locally who should be able to help you. You can find a list of wildlife rescues throughout the UK at www.helpwildlife.co.uk